Employee Assistance Program

BB&T offers Employee Assistance Program (EAP) services to help meet a variety of life's challenges. The EAP is available to all regular associates without having to enroll. You and anyone who resides with you as a member of your household can use the program. Your dependents can utilize the EAP even if they are not covered under the BB&T Medical Program. Since the EAP is administered through MHN, a third-party provider, BB&T does not have access to any of your confidential information. Through our partnership with MHN, we are pleased to offer a variety of services that extend beyond those offered by traditional EAPs.

Read the full Employee Assistance Program: It's About You (PDF) brochure.

Clinical counseling

Through the EAP, you can be connected or referred to a professional 24/7 for help with:

  • Family and relationship issues
  • Problems in the workplace
  • Stress, anxiety and sadness
  • Traumatic events and more

You can take advantage of face-to-face sessions or phone or web consultations with a provider in MHN's network.

Work/life services

The EAP features a number of services that affirm the commitment of BB&T to help associates achieve a healthy work/life balance. These services include:

  • Childcare assistance
  • Eldercare assistance
  • Legal services
  • Daily living services
  • Plus hundreds of articles, tools and tips

Online member services

Access helpful information and powerful online tools for emotional health and work/life balance through the MHN website (enter the company code bbt)(opens in a new tab):

  • Search for a MHN counselor
  • Obtain a referral
  • Ask questions about emotional health
  • Find helpful tips, tools and articles

No personal or confidential associate information is contained within BBTBenefits.com.

Information contained within BBTBenefits.com applies to eligible associates residing in the United States, unless otherwise specified.

Not all subsidiaries and affiliates of BB&T Corporation participate in the benefit programs and policies presented within BBTBenefits.com.

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