Plan Ahead with Life Conversations

Discussing and planning for the loss of a loved one, end-of-life decisions, financial matters and insurance needs can be difficult. However, planning for tomorrow can help make challenging times less stressful. Start the conversation and get the guidance you need through the Life Conversations personal planning program, offered by BB&T through The Hartford to all benefits-eligible associates.

The Life Conversations personal planning program (offered in conjunction with BB&T's Term Life Insurance and Accidental Death and Dismemberment programs) focuses on issues that can be difficult for families to discuss and offers the support of trained advisors 24/7. The following services are available to benefits-eligible associates and their beneficiaries through the Life Conversations personal planning program:

Estate planning

No matter what assets you have, ensure your wishes will be honored in the event of your death by preparing a will. The Hartford's EstateGuidance® Will Preparation Services can help you create a legally binding will quickly and conveniently online at a reasonable cost.

Funeral planning and concierge services

The loss of a loved one is an incredibly stressful situation. Those tasked with planning funeral arrangements need to make fast, costly decisions during an emotional time. Funeral planning and concierge services, provided by Everest through The Hartford's Group Life insurance program, help families understand their options and make plans within their budgets. Everest advisors are available 24/7 to help you and your family every step of the way.

Family support

Through the Life Conversations personal planning program, you have access to Beneficiary Assist® Counseling Services provided by ComPsych. Beneficiary Assist is available on the phone 24/7 at no cost to you to provide professional help after the loss of a loved one, emotional or grief counseling from master's and doctoral level clinicians, financial information, legal support and resources, and much more.

The Life Conversations website contains tools, information and services to help families navigate end-of-life decisions and prepare for the future. Visit the Life Conversations website(opens in a new tab) for more information about available services.

For more information about the Life Conversations program, including informational brochures and promotional and enrollment ID codes for certain services, visit the Life Conversations – Personal Planning page on


If you have questions about the Life Conversations program, please contact The Hartford at 866-854-5429.

No personal or confidential associate information is contained within

Information contained within applies to eligible associates residing in the United States, unless otherwise specified.

Not all subsidiaries and affiliates of BB&T Corporation participate in the benefit programs and policies presented within

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