Employee Assistance Program
BB&T offers Employee Assistance Program (EAP) services to help meet a variety of life's challenges. The EAP is available to all regular associates without having to enroll. You and anyone who resides with you as a member of your household can use the program. Your dependents can utilize the EAP even if they are not covered under the BB&T Medical Program. Since the EAP is administered through MHN, a third-party provider, BB&T does not have access to any of your confidential information. Through our partnership with MHN, we are pleased to offer a variety of services that extend beyond those offered by traditional EAPs.
Read the full Employee Assistance Program: It's About You brochure.
Through the EAP, you can be connected or referred to a professional 24/7 for help with:
- Family and relationship issues
- Problems in the workplace
- Stress, anxiety and sadness
- Traumatic events and more
You can take advantage of face-to-face sessions or phone or web consultations with a provider in MHN's network.
Work & Life Services
The EAP features a number of services that affirm the commitment of BB&T to help associates achieve a healthy work/life balance. These services include:
- Childcare assistance
- Eldercare assistance
- Legal services
- Daily living services
- Plus hundreds of articles, tools and tips
Online Member Services: Access helpful information and powerful online tools for emotional health and work/life balance through the MHN website (enter the company code bbt):
- Search for a MHN counselor
- Obtain a referral
- Ask questions about emotional health
- Find helpful tips, tools and articles