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CarePlus Access

CarePlus is your source for wellness information and healthcare resources. Through CarePlus, you will be able to access information about BB&T's various wellness programs, including LifeForce, RivalHealth and more. Learn how you can access CarePlusMobileHealth.com and the CarePlus Mobile Health app below.

Access CarePlusMobileHealth.com

CarePlusMobileHealth.com features a secure login process to protect the confidentiality of each user. As a first-time user, follow the steps below to create your protected account:

  1. Go to CarePlusMobileHealth.com.
  2. Select the Register Now link.*
  3. Enter your first name, last name, last four digits of your Social Security number and your date of birth in a MM/DD/YYYY format.
  4. Select Register.
  5. Enter a password and confirm it.
  6. Choose Next and you will be redirected to the login page.
  7. Log in using the username and password you created.

*If you have previously registered for the site, enter your username and password to log in. If you do not remember your username and/or password, you can choose the Forgot Username or Forgot Password link to retrieve that information.

Once you've created an account, you will access the site in the future by going to CarePlusMobileHealth.com and logging in with your email username and password.

Download the CarePlus Mobile Health App

To download the free CarePlus Mobile app, powered by Mobile Health Consumer and compatible with both Apple® and Android® products, go to your smartphone's app store and search CarePlus Mobile Health (see detailed steps below). You can also access the CarePlus Mobile Health tools from your computer by logging in to the CarePlus Mobile Health website at CarePlusMobileHealth.com.

Using an Apple device (iPhone®, iPad®, etc.):

  1. Go to your device's app store and search CarePlus Mobile Health.
  2. Choose Get and then Install.
  3. The app will begin downloading (this may take a few minutes). Note: Before the app can finish downloading, a box may pop-up asking you to enter your iTunes password. Enter your iTunes password to allow the app to finish downloading.
  4. Once the download is complete, you can open the app. Choose to open the app directly from the app store or select the CarePlus Mobile Health icon on your device.
  5. The first time you open the app, select Register Now to set up your protected account (use your legal first and last name). You may want to record your login information for future reference.

Using an Android device:

  1. Go to your device's app store and search CarePlus Mobile Health.
  2. Choose Free, then Install and Accept. Note: Before the app can finish downloading, a box may pop-up asking you to select payment information. Choose Skip.
  3. Once the download is complete, the app icon will appear in your device's menu or screen. Choose the icon to open the app.
  4. Select Register Now to set up your protected account (use your legal first and last name). You may want to record your login information for future reference.

Contact Information

For technical assistance, contact the CarePlus Support Center at 888-575-4588, Monday through Friday, 9 am to 8 pm ET.

Related Information

No personal or confidential associate information is contained within BBTBenefits.com.
Information contained within BBTBenefits.com applies to eligible associates residing in the United States, unless otherwise specified.


Not all subsidiaries and affiliates of BB&T Corporation participate in the benefit programs and policies presented within BBTBenefits.com

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